Terms of Service
Last updated: August 2026
These Terms of Service ("Terms") govern your use of uptimeav.com and any client portal or account features provided by Uptime AV, LLC ("Uptime AV," "we," "us," or "our"). By using this site or creating an account, you agree to these Terms.
Our services
Uptime AV provides audio-visual system design, engineering, programming, and support services. This website provides information about our services, a way to contact us, and, for clients and staff, a portal for account access and for reviewing quotes and estimates.
Accounts
If you create an account, you're responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access to your account.
Acceptable use
You agree not to misuse this site — including attempting to access accounts or data that aren't yours, disrupting the site's operation, or using it for any unlawful purpose.
Intellectual property
The content, branding, and materials on this site are owned by Uptime AV or used with permission, and may not be copied or used without our consent.
Quotes, estimates, and services
Quotes and estimates provided through this site are subject to confirmation and any separate written agreement between you and Uptime AV. Pricing and availability are not final until confirmed by us directly.
Disclaimer of warranties
This site and any portal features are provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, Uptime AV is not liable for any indirect, incidental, or consequential damages arising from your use of this site.
Termination
We may suspend or terminate account access at any time, particularly in cases of suspected misuse or violation of these Terms.
Governing law
These Terms are governed by the laws of the State of South Carolina, without regard to its conflict of law principles.
Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact us
Questions about these Terms can be sent to info [at] uptimeav.com.